Support
Decem is made by one person who also trains clients, so replies come from someone who uses the app every day.
Something broken, something confusing, or something you wish it did? Email and I'll get back to you, usually within a day or two.
Email hello@decemapp.comQuick answers
A client's remaining count looks wrong
Open the client, then the Sessions tab. Each session shows its status. A completed, no show or late cancel session uses one from the pack, depending on your policy in Settings. Swipe left on a session to change its status, or swipe right to undo it.
The widget isn't updating
Widgets refresh on their own schedule. Open Decem once and go back to the home screen, which forces a refresh. If it's still stale, remove the widget and add it again.
Sessions aren't showing in my calendar
Go to Settings in Decem and check that calendar sync is on and a calendar is chosen. Then make sure Decem has Calendar permission in iPhone Settings, Privacy & Security, Calendars.
How do I restore a purchase on a new phone?
Settings in Decem, then Restore Purchases. Purchases are tied to your Apple ID.
How do I export or delete my data?
Deleting the app removes all local data. If iCloud sync is on, remove Decem under iPhone Settings, your name, iCloud, Manage Storage. An export option is planned.
Feature requests
Send them. The roadmap is shaped by trainers who actually use it, and the quickest way to see something built is to tell me why you need it.